Claims Center

Having damage to your home can be a stressful and overwhelming experience. Slide's claims team is here to guide you through the process and provide the support and resources to get you back to whole after a covered loss.

Slide is committed to providing prompt, efficient, and personalized service - ensuring you receive the support you need when you need it most.

flooded home

If you have experienced damage or loss...

1. Report it right away

To report your claim, call (866) 230-3758.

You will also need to contact your flood insurance provider if you have flood damage. Check out this article to learn more: Navigating Flood Damage: Separate Policies for Separate Risks

2. Avoid further damage

After you have reported your claim, call (833) 854-3440 for a partner referral if you need emergency contractor services. Our contractors have been pre-vetted and approved for their quality of workmanship and customer service.

3. Take pictures

If it is safe to do so, take pictures of the damage. You can submit these later to your claims examiners so they can see the full scope of your damage.

Contractor Fraud

Contractor fraud is a real threat after major storm events and can be devastating to the victims. To reduce your risk, Slide has developed an emergency network of contractors to support you in your time of need. Your claims representative will assign you a trusted contractor during the claims process or you can call (833) 854-3440 to request services.

For tips to protect yourself from contractor fraud, check out this article: 3 Ways to Protect Yourself from Contractor Fraud.

flooded home

Partners You Can Trust

We believe in protecting our policyholders every step of the way. To receive services from one of our pre-approved partners, call (833) 854-3440. We will align you with a contractor who has been vetted for exceptional quality assurance and customer service.


  • Roof Tarping
  • Roof Repair
  • Roof Replacements
  • Tree Removal
  • Water Mitigation

Why use our pre-approved partners?

  • They have been pre-vetted for quality of work and service.
  • Their contracts have been reviewed and approved.
  • Our partnerships with the contractors below are designed to expedite the claim process and get your home back to whole quickly.
  • You will avoid becoming a victim of contractors that try to scam homeowners after storms - these contractors are known to leave work unfinished, use low quality materials, and even take the money and never start at all.

It is critical you use these contractors or contact Slide before signing a contract with any other partner. If you have questions about using a contractor not on our list, call (866) 230-3758.

Our Approved Service Partners:
The following partners serve the state of Florida.
Walton Roofing, Regency, Stratus Roofing additionally serve South Carolina.

To schedule services from one of our partners call (833) 854-3440.
Our team is available 8am-8pm EST Monday-Friday.

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Additional Trusted Partners:


For all claims related questions other than requesting services from our partners, contact us at (866) 230-3758.

Disaster Relief Resources

Red Cross

Providing shelter, meals, supplies, medical care, and comfort to families and communities in need.

Find a Location


Financial support from government agencies and private nonprofit organizations for communities with disaster damage.

Apply for Assistance

Florida Disaster

A resource hub of government resources for disaster relief, including community updates, shelter locations, and much more.

View All Resources

What to Avoid

  • Entering your home if it is unsafe.
    From entering a flooded home to operating a generator, there are many potentially risky situations you will face. Click here for tips to keep you and your family safe after the hurricane has passed. 

  • Waiting to report damage to your home.
    The sooner you file your claim, the better. This will expedite the handling process and ensure all the damage caused by the storm is addressed.

  • Signing contracts with contractors other than those through the partners on our approved list.
    Fraudulent contractors prey on victims after a storm. If you are approached by an unsolicited contractor, contact Slide at (866) 230-3758 before signing any contracts. We will ensure you have a legitimate contractor who can get the work done within the terms of your policy. Doing this will avoid you having unexpected out-of-pocket costs from the contractor.